Returns & Exchanges

At ShopSimon, we want you to love every piece you purchase; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned merchandise must be in its original, unworn condition with all designer tags still attached.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Select your reason for return and download your pre-paid shipping label, which will be sent directly to your registered email address.

3

Pack Your Items

Securely place the items in their original packaging and affix the pre-paid shipping label to the outside of the box, ensuring old labels are covered.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing